Established in 2002, Dot5 Hosting wants to meet the needs of all its potential users, from individuals, who need a personal Web page to the Fortune 500 business user. The company prides itself on its customer service, operating under the tenet, "If we don't look after our customers, someone else will".
Dot5 Hosting has won numerous awards given by a variety of hosting review Web sites. Some of its highlights include: 2007’s Best Budget Host by hosting-review.com, Editor’s Choice Award by findmyhost.com and No. 1 Budget Hosting by webhostdirectory.com.
Reliability:Dot5 Hosting has two data centers in Massachusetts. Each center is equipped with security monitoring 24 hours a day, seven days a week by a trained technical staff. Its front-end network is made of dual redundant M71 routers with two firewalls incorporating IDP techAn. Dot5Hosting has an estimated 5.5 GB of storage processed per second through its servers.
Support:Dot5 Hosting provides customers with a Online Support Center on its Web site. The center includes a searchable knowledgebase. If a customer still needs help after browsing the knowledge base, he or she can open a ticket, entering information in and receiving the answer to his or her question via e-mail. The company offers several links to outside resources from Web sites not affiliated with Dot5 Hosting and has more than 140 tutorials for its clients, as well.
Price: $4.95/month purchased only through a two-year contract.