Established in 1996, Host Monster provides Web hosting to thousands of businesses and individuals worldwide. The company prides itself on high-powered service at a fraction of the cost. Host Monster wants its customers to expect the highest customer service, quality equipment, the maximum guaranteed uptime, highly functional tools for administration, availability of the leading future set, secure and reliable backups, and solid and honest business practices.
Reliability: Host Monster uses quad processor perfoance servers run on a OC-48 backbone connection. It uses a customized Apache Web server. Its connectivity is constant with its servers running 24 hours a day, seven days a week and the company provides constant monitoring. UPS power back-up systems, as well as a back-up generator, protect the servers.
Support: Host Monster provides customers with a Online Help Center on its Web site. The center includes articles written by technical experts that answer questions ranging from, "Now that I've signed up, what do I do now?" to "What is the path to PERL?" If a customer still needs help after browsing the knowledge base, he or she can open a ticket, entering information in and receiving the answer to her question via e-mail, or he or she can call one of several senior support lines, many of which are in operation 24 hours a day, seven days a week.
Price: $6.95/month with no contract.